Traffic Assistant

Are you someone with an interest in Media, who pays close attention to all the details and finer points of daily tasks and activities? Icon Media Direct is seeking an attention-to-detail guru, with a talent for multi-tasking to help support and grow our Traffic department. The ideal candidate will have robust communication skills, a proficiency for maintaining accuracy under pressure, and last but not least, a knack for the following: (1) attention to detail, (2) attention to detail, as well as (3) attention to detail.

About Icon Media Direct: Icon Media Direct is a leading brand response media agency obsessed with maximizing ROI for our clients. We are a group of experts in media, technology, relationships and analytics working together to consistently exceed our clients’ expectations. With over 19 years of experience, we pride ourselves in the deep relationships we have built with our clients, partners and employees. Headquartered in Sherman Oaks, CA, Icon Media Direct strives to be an employer of choice, offering competitive benefits and compensation, true work/life balance, and a fun, energetic company culture. We are an organization, truly focused on the growth of our team. With in-depth leadership training, strengths-based coaching and mentorship programs, we foster a culture of continual development and positive collaboration.

Job Duties include, but not limited to:

  • Partner with Account Managers to facilitate distribution of dubs, telemarketing data, and traffic instructions
  • Upon creative approval, assist Account Managers in assigning phone numbers/unique identifiers for trafficking tasks based on booking instructions and/or media requests
  • Communicate with vendors (dub houses and call centers) and stations to confirm delivery and receipt of dub orders, telemarketing data, and traffic instructions
  • Assist in managing the maintenance of documents/forms necessary to carry out the successful launch/continued airings of creatives based on assigned flight dates
  • Maintain integrity of internal forms/documents/systems by ensuring proper and timely updates
  • Communicate effectively both verbally and in writing with internal staff and external clients/vendors on both needs and issues
  • Provide necessary communication to staff in writing as forms/documents/systems that affect institutional workflow are updated
  • Maintain integrity of launches by conducting necessary reviews/checks to creatives and any identifiers associated to ensure quality/integrity
  • Troubleshoot issues and track progress and resolutions in writing while providing excellent customer service throughout resolution process
  • Assist with creating reports for staff and clients as requested

Qualifications:

  • Must be adept in working in a fast paced, ever changing environment with excellent written and verbal communication
  • Strong communication and customer service skills for daily hands-on internal customer support
  • Must be detail oriented, reliable and dependable
  • Excellent organizational and problem-solving skills
  • Demonstrated flexibility and adaptability in job responsibilities
  • Works well under pressure with a positive, can-do outlook
  • Performance-driven mindset

Education and Experience Requirements:

  • College degree preferred
  • 2+ years of related office experience required
  • Microsoft Office suite proficiency (Word, Excel, PowerPoint, Outlook), and all major Internet browsers
  • Must have strong demonstrated communication skills (verbal and written

Other Considerations: 

  • Salary based on skills and experience
  • All skills will be tested upon interview
  • All applicants are subject to background checks and offers of employment will be pending the verification of information listed on application
  • All applicants will need to provide a list of professional references

Icon Media Direct is an Equal Opportunity Employer **NO RECRUITERS OR PHONE CALLS PLEASE**